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Why do businesses need to Evaluate and Improve ERP system operations?

  • Businesses that grow and succeed every year have goals and resources to improve the operations of departments and the entire company including processes, working methods,... and application suggestions technology to improve operational efficiency. Switch from Information Technology to Operational Technology. Improvement and innovation are the driving forces to help businesses develop, improve competitiveness, provide better and more effective products and services to customers, thereby helping to increase customer experience and the number of customers. loyal customers
  • After a period of 3 to 5 years of operating the ERP system, businesses need to review and make overall improvements to suit the new development reality, in accordance with the requirements from customers and needs. market changes. During this period, human resource capacity, scale, market needs and demands have changed compared to the time the system was built.
  • Improvement and innovation are the driving forces to help businesses develop, improve competitiveness, provide better and more effective products and services to customers, thereby helping to increase customer experience and number of loyal customers.
  • The system operates slowly and reports are slow to retrieve, affecting employee performance and experience. 

Citek's strengths in Evaluating and Improving ERP system operations

  • Experienced consulting team with outstanding consulting and management capabilities, knowledgeable about industry-specific solutions, operations, ERP system solutions and customer requirements, has implemented 800 + successful digital transformation project.
  • There is a practical methodology for evaluating and improving the system (CS-COPIS: Method for surveying and identifying business processes in need of improvement, CS-MoSCoW - Evaluation method for each problem).
  • Deep understanding of the capabilities and characteristics of Vietnamese businesses, and understanding of the Best Practices operating process, from which Citek advises on a comprehensive set of solutions in management and operations suitable for each business.
Citek's strengths in Evaluating and Improving ERP system operations
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The value brought to businesses when choosing the service of Evaluating and Improving ERP system operations

  • Consulting on the overall structure of advanced corporate governance based on technology application - in accordance with new trends - new requirements.
  • Consulting on new data analysis strategy New Data Strategy.
  • Consulting on process standardization based on Best Practices and improvements appropriate to the specific characteristics of each business in terms of scale, personnel, customer and market requirements.
  • Training resources to operate and transfer the system.
  • Support system operation during warranty and maintenance.
  • Strategy to accompany and apply technology effectively at businesses.
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“

The efforts of all stakeholders, including KMW Vietnam, KMW Korea, and Citek, are truly commendable. We highly value Citek’s exceptional consulting and implementation expertise, reflected in their unwavering dedication. If future projects arise, we look forward to continuing our partnership with Citek.

”

Mr. Kim Kap Youl

Mr. Kim Kap Youl

CEO of KMW Viet Nam

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